Wednesday, February 2, 2011

What an amazing tech support experience for Microsoft products!!

I am Andrew. I am a sales manager at one of the leading MNCs. My job is a very challenging one with every day travelling. I have to run around places for review meetings, dealer meeting, seminars, and etc. leaving behind very less time for myself. During all these meetings and seminars, my laptop becomes a very crucial device because it stores all the presentations and reports which I use to present. So, it is very important for me to ensure that my laptop is in running condition all the time. I was really very worried as how to ensure it before I came to know about this tech support company for Microsoft products by chance.

This company was really amazing. The technicians were quite efficient and they helped me in availing support for Microsoft products on my laptop. When I asked them to upgrade my keyboard driver, they came out as a real consultant. They taught me about all the pros and cons of the various drivers before finally zeroing on the most compatible driver for my MS operating system. They even gave me some valuable tips on how to speed up my Windows Vista and how I could upgrade from Windows XP to Windows 15. I had even come to know about the benefits of tech support for Microsoft Office. Before I talked to these guys, I never knew that they even support Windows 7 installation and set-up MS Outlook.

The most important part of the whole episode was that all these services were offered remotely and was done without me having to intervene much. The team was capable enough to delve to the root to understand my requirements and guide accordingly. I was charged for whatever service I had availed, but I did not mind. After all, it was a very paltry amount compared to the standard of the service this team had provided.

..I am delighted! What a support service for Microsoft products!

Source: http://www.articlefield.com/
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